Unified Communication & IP Telephony

Unified communications (UC) is a platform that intelligently integrates several communication and collaboration applications to improve business processes. The combination of presence and availability with voice, audio, web and video conferencing, email, Presence information, Mobility features and instant messaging makes it easier to communicate via an optimal path with employees, customers, and suppliers and ultimately helps streamlines business processes. Voice over IP (VoIP) defines a way to carry voice calls over an IP network including the digitization and packetization of the voice streams. IP Telephony utilizes the VoIP standards to create a telephony system where higher-level features such as advanced call routing, voice mail, contact centres, etc., can be utilized.

Tools and Technologies

Our Primary Offerings for Unified Communication

DCS OFFICES: UAE (DUBAI | ABU DHABI) | BAHRAIN | KUWAIT | QATAR | OMAN | SAUDI ARABIA (RIYADH | JEDDAH | AL KHOBAR) | KENYA